Black Cat Card

Blackcatcard Mastercard Prepaid Review: Fees, Rewards & Availability

Basic Information

Blackcatcard is a versatile financial solution that bridges traditional banking and cryptocurrency through a single mobile application. Launched in 2019 by Papaya Ltd., it provides users with a personal European IBAN account, a Mastercard payment card, and an integrated crypto wallet.

The platform allows users to store Bitcoin, Ethereum, Tether, and USDC in the integrated wallet and convert to euros as needed for card purchases or ATM withdrawals. This creates a seamless connection between crypto holdings and everyday spending capabilities.

Note on Mobile Wallets: While some older marketing materials may reference mobile wallet support, the official Blackcatcard Help Centre confirms that cards are currently not suitable for Apple Pay, Google Pay, or Samsung Pay.

Rewards and Benefits

Blackcatcard offers a flexible rewards structure where users can choose one of several cashback options or an interest program. The crypto service is provided by Manerio UAB, while bonus programs are managed by Baltic Technology Solutions OÜ.

Cashback Options

Blackcatcard offers several cashback options that users can select:

• General cashback: 0.5% on all card purchases (requires minimum €50/month card spend; excludes ATM withdrawals and transfers; capped at €100/month)
• Google Play purchases: 5% cashback (no explicit cap mentioned)
• Amazon purchases: 2% cashback (capped at €50/month)
• bm.market purchases: 3% cashback (capped at €50/month)
• Cashback Wheel promo: Up to 7% cashback on qualifying purchases (invite/goal-based promotional program)

Unlike many crypto cards, Blackcatcard does not require holding or staking any proprietary token to access these rewards, making it more accessible to casual users.

Interest Program

As an alternative to cashback, users can opt for:

• Up to 4% per annum interest on euro balance
• Interest is credited monthly
• Computed based on average monthly balance

Reward Program Details

Important details about Blackcatcard's bonus programs:

• Mutual exclusivity: Bonus programs cannot run simultaneously; users must choose one reward option at a time
• Switching: Users can switch between different bonus programs through the mobile app
• Payout frequency: All rewards are paid out monthly
• Minimum payout: €0.10 minimum threshold for reward payouts
• Cashback eligibility: The 0.5% general cashback requires at least €50 in monthly card spending and excludes ATM withdrawals and transfers

Additional Benefits

• Referral program: €35 for the referrer and €45 for the new user after meeting certain conditions
• Free worldwide standard card delivery
• 5 free SEPA transfers per month
• Family card features: Additional cards for family members with customizable limits

Fees and Limits

Blackcatcard fees are structured around a free basic account model with charges for premium services and certain transaction types. The official pricing document (dated 01.12.25) provides comprehensive fee details.

Card-Related Fees

Transaction Fees

Note on FX Fees: The 3% foreign exchange fee for non-EUR transactions (with exceptions for SEK, CZK, PLN, and RON) is confirmed in the official Terms & Conditions.

Other Fees

Spending and Withdrawal Limits

Card Tiers and Options

All tiers include the integrated crypto wallet functionality and Mastercard payment capabilities. Express courier delivery is available at an additional cost for all account types.

Virtual Card Usage: Virtual cards are limited to online purchases only and cannot be used for in-person contactless payments or mobile wallet services.

Top-Up Methods

Users must pre-load the Blackcatcard by converting supported cryptocurrencies—Bitcoin (BTC), Ethereum (ETH), or Tether (USDT)—to euros (EUR) within the mobile app. Funds move from the user's custodial crypto wallet (managed by Blackcatcard/DigiNord OÜ) to the euro-denominated card balance, and crypto must be converted manually before card spending; there is no automatic conversion at point of sale. The conversion occurs at current market rates with a small spread applied (no fixed fee), but exact spread is not disclosed. Converted EUR becomes available for spending typically in near real-time, and the process requires full custody transfer of crypto to the provider. Daily crypto conversion limits apply (€2,000/day, €10,000/month), and individual transfer minimums/maximums may restrict top-up amounts; only EUR is supported for card use, so all crypto must be converted before spending.

Self-Custody Custodial

Blackcatcard uses a custodial model, meaning all cryptocurrencies held in the integrated wallet are managed by the platform and its provider, not by the users themselves. Users do not control the private keys for their crypto; instead, Blackcatcard and its partner DigiNord OÜ hold and secure these assets on users' behalf. This arrangement allows for seamless crypto-to-euro conversions and convenient spending with the Mastercard, but it also means that users rely entirely on the platform for access to their funds. If Blackcatcard or its partners were to cease operations or encounter regulatory issues, users could lose access to both their crypto and fiat balances. While this setup offers ease of use and integration with traditional finance, it comes at the cost of independent control and self-custody, making users vulnerable to platform outages, freezes, or compliance actions.

Supported Currencies and Conversion

Cryptocurrencies

Blackcatcard officially supports four cryptocurrencies through its crypto service provider, Manerio UAB:

• Bitcoin (BTC)
• Ethereum (ETH)
• Tether (USDT) on both ERC-20 and TRC-20 networks
• USD Coin (USDC) on ERC-20 network

The platform previously supported more cryptocurrencies but streamlined its offerings in a 2024 update. While BTC, ETH, and USDT are prominently featured in help documentation, USDC appears in the official crypto-service fee schedule, indicating support for transfers and conversions. Users should confirm current cryptocurrency availability in the mobile app.

Fiat Currencies

• Primary currency: Euros (€) only
• Account denomination: Personal Maltese IBAN for euro payments
• Card settlement: All transactions settle in EUR

Conversion Process

• Users manually initiate conversion of crypto to EUR in the app
• No automatic conversion occurs at point of sale
• Crypto-to-EUR conversions process quickly (near real-time)
• The card can be used in other currencies worldwide via Mastercard conversion (3% currency markup applies for non-euro transactions, except SEK, CZK, PLN, and RON which have 0% markup)

Geographic Availability

Blackcatcard is available globally for account registration, but physical card issuance requires proof of address in specific European Economic Area countries. Once eligibility is established, card delivery is available worldwide.

Account Access and Card Issuance Eligibility

• Account registration: Global availability for users 16 and older
• Physical card issuance eligibility: Requires proof of address in one of the following EEA countries:

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Card Delivery

• Delivery scope: Worldwide shipping available once issuance eligibility is confirmed
• Standard delivery: Free (15-20 business days)
• Express delivery: Available at additional cost

Restrictions

• Physical cards are not available to non-EEA residents unless they can provide proof of address in one of the listed EEA countries
• Services are not available to individuals or countries on EU/US sanction lists
• Russian residents and entities are barred due to sanctions compliance by Papaya's banking partners

Regional Variations

Non-EEA users can register for a Blackcatcard account and IBAN but will not receive a physical card without proof of address in an eligible EEA country. All users are subject to the same compliance requirements regardless of location. Virtual cards remain available for online purchases globally, subject to compliance verification.

Compliance and Security

Identity Verification

Blackcatcard implements standard KYC procedures including:

• ID verification (passport/ID upload)
• Live selfie
• Proof of residence document
• Tax identification number (if applicable)

Regulatory Framework

• Regulated as an Electronic Money Institution (EMI) by the Malta Financial Services Authority (MFSA)
• License number: C55146
• Connected to EU banking networks (SEPA via CENTROlink/Bank of Lithuania, later via Tompok/TomPay)

Custody Model

• Custodial wallet: Cryptocurrency is held in a custodial hot wallet
• Crypto service provider: Manerio UAB manages cryptocurrency services
• Fund security: Client funds are held in segregated accounts as required by law, though not covered by deposit guarantee schemes

Security Features

• Secure login (6-digit PIN or biometric login)
• 3D Secure for online purchases
• Instant push notifications for all transactions
• Ability to instantly block or freeze cards
• EMV chip and contactless technology
• GDPR compliance for data protection

Regulatory Concerns

Blackcatcard's issuer, Papaya Ltd., has faced significant regulatory scrutiny:

• In 2023, the Maltese Financial Intelligence Analysis Unit (FIAU) fined Papaya €279,000 for AML compliance failures
• In early 2024, Maltese authorities investigated Papaya for alleged links to money laundering
• These investigations resulted in service disruptions, including suspension of SEPA transfers for months in 2024
• CENTROlink terminated its relationship with Papaya following the regulatory issues
• The company eventually partnered with a new SEPA provider (Tompok/TomPay) to restore service

Technical Details

App Functionality

The Blackcatcard mobile app offers:

• Account overview and transaction history
• Card controls (freeze/unblock, set limits)
• Crypto wallet management
• Bonus program selection and switching
• Support chat
• Budget tracking and expense categorization

Integration Capabilities

• SEPA connectivity: For euro bank transfers
• Mobile wallet support: Currently not available (Apple Pay, Google Pay, Samsung Pay not supported)
• Mastercard network: For global payment processing

Language Support

The app and support services are available in at least English and Russian, possibly more languages.

User Experience

Support Channels

• 24/7 in-app live chat
• Email support
• Website chat
• Community forums (Reddit, Telegram)

User Feedback

User experiences with Blackcatcard have been notably divided:

Positive aspects:

• Intuitive interface
• Generous rewards structure
• Good for travelers and crypto users
• Ease of converting crypto to spendable euros

Negative aspects:

• Account freezes without clear explanation
• Slow or unhelpful customer support
• Delayed SEPA transfers
• App bugs and performance issues

Common Issues

• Service disruptions affecting IBAN issuance and SEPA transfers
• Card delivery delays (sometimes exceeding 40 days)
• Account blocks during compliance reviews
• Support responsiveness during critical problems

Best Suited For

Blackcatcard is best suited for:

• European residents who want a no-fee prepaid card with crypto capabilities
• Crypto enthusiasts who need an easy way to convert and spend their holdings
• Freelancers and digital nomads who benefit from the free IBAN and international usability
• Online shoppers who can maximize the Amazon, Google Play, or bm.market cashback options
• Young adults (16+) looking for their first banking and payment card solution

Pros and Cons

Pros

• No monthly fees or token staking requirements for the standard account
• Generous rewards (up to 4% interest or various cashback options up to 7%)
• Free IBAN account with 5 free SEPA transfers monthly
• Seamless integration between crypto and traditional banking
• Free virtual and physical card issuance
• Worldwide card delivery available

Cons

• Limited cryptocurrency support (BTC, ETH, USDT, USDC only)
• Physical card requires EEA address proof for issuance eligibility
• History of regulatory issues and service disruptions
• 3% foreign exchange fee for non-EUR transactions (except SEK, CZK, PLN, RON)
• €15/month inactivity fee after 6 months of non-use
• Mobile wallet support (Apple Pay, Google Pay, Samsung Pay) currently not available
• Virtual card limited to online purchases only

Conclusion

Blackcatcard offers a compelling combination of features that make it stand out in the crypto card market: a free euro account with IBAN, a no-fee Mastercard, an integrated crypto wallet, and generous cashback/interest rewards without requiring any subscription or token staking. This positions it as an attractive option for European residents seeking a low-cost travel card, a secondary account for online purchases, or a convenient way to spend cryptocurrency holdings.

The card's standout benefits include up to 4% annual interest on account balances and up to 7% cashback on certain purchases through promotional programs, which can provide significant value over time. These rewards, combined with the absence of monthly fees and free SEPA transfers, make Blackcatcard particularly well-suited for freelancers, digital nomads, and frequent online shoppers.

However, Blackcatcard's history of compliance troubles and service outages raises concerns about reliability. The platform has experienced significant issues, including suspended SEPA transfers, account freezes, and poor communication during crises. The €279,000 FIAU fine and subsequent regulatory investigations highlight the compliance challenges the platform has faced. These problems suggest that users should approach Blackcatcard with caution, keeping balances moderate and having backup financial options available.

For those who understand the associated risks and use the card within its intended parameters (EEA-based, regular activity, compliant funds), Blackcatcard can be a valuable addition to one's financial toolkit. The combination of traditional banking features and crypto functionality, all without monthly fees, provides excellent value when the service is working as intended.

Additional Information

Account Stability Issues

Numerous users have reported sudden account freezes or closures by Blackcatcard's compliance team, sometimes with funds locked for extended periods. These incidents often occur after routine transfers or when users are asked for extensive Source of Funds documentation.

This issue appears to be related to the company's past compliance weaknesses followed by stricter enforcement after regulatory scrutiny. Users should be mindful of compliance requirements and prepared for potential account reviews or documentation requests.

Service Reliability

Beyond compliance-related freezes, Blackcatcard has experienced technical and operational problems affecting reliability:

• The IBAN issuance and SEPA outage for several months in 2024 was a major failure, triggered by CENTROlink terminating its relationship with Papaya following regulatory investigations
• Card delivery delays, with some users waiting over 40 days for a new card
• App and crypto bugs, particularly before the crypto service overhaul
• Customer support issues, including unresponsive assistance during critical problems

These reliability concerns suggest that Blackcatcard may not be suitable as a primary financial account for most users, but rather as a supplementary service for specific purposes like travel spending or crypto conversion.

User experiences tend to be polarized, with satisfied users praising the convenience and rewards, while dissatisfied users highlight account issues, transfer problems, and poor support. New users would be wise to start with small amounts and gradually build confidence in the platform before committing significant funds.