Keytom Card

Keytom Visa Prepaid Card: Crypto-to-Fiat Spending Solution

Basic Information

Keytom is a crypto-friendly neobank that bridges the gap between cryptocurrency and traditional banking through its integrated financial platform. The Keytom card is a virtual Visa debit card that enables users to spend their cryptocurrency holdings seamlessly at any Visa-accepting merchant worldwide.

The card operates on a prepaid model where users load USDC (USD Coin) onto their card balance, which is then converted to the local currency during transactions. Despite being a prepaid debit card, it features a credit BIN classification, enabling hotel and rental car bookings that typically require credit cards.

Rewards and Benefits

Keytom currently does not offer a cashback or rewards program, though this feature is planned for implementation in late 2024 or early 2025. The card's primary benefits are functional rather than rewards-based:

• Seamless Crypto-to-Fiat Conversion: Automatic conversion at point of sale
• Credit BIN Classification: Enables hotel and rental car bookings despite being prepaid
• Banking Integration: Personal IBAN accounts for a complete banking experience
• Business Features: Business accounts can request secondary cards for team members
• No Preset Spending Caps: Verified users enjoy flexible spending limits
• No Staking Requirements: All features available without token staking (no native token exists)

The platform does not currently offer a public referral program. The primary value proposition is the unified solution that eliminates the need to juggle multiple financial services by combining crypto management, euro IBAN accounts, and global card spending in a single application.

Fees and Limits

Card-Related Fees

Transaction Fees

Spending and Withdrawal Limits

Keytom advertises "no strict preset spending caps" for verified users. Default limits apply for new accounts, though specific amounts are not publicly disclosed. These limits can be increased by providing additional KYC documentation.

ATM withdrawals likely have standard network limits (typically $500-$1000 per day), though Keytom does not specify exact figures. There are no explicit limits on the number of transactions users can make.

Card Tiers and Options

Keytom offers a single card program with uniform features for all users:

There are no premium tiers, staking requirements, or token-based levels. All users receive the same virtual Visa card with identical benefits and fee structure. Business accounts can obtain virtual corporate cards with plans to enable multiple employee cards per account in the future.

Top-Up Methods

Users top up the Keytom card by transferring supported cryptocurrencies (including BTC, ETH, USDC, USDT, XRP, LTC, SOL, DAI) into their Keytom platform account via the mobile app. Funds are held in a custodial wallet controlled by Keytom, meaning users must transfer assets from self-custody to the provider before card use. To spend with the card, users must maintain a USDC balance; other cryptocurrencies can be converted to USDC within the app at market rates, with a crypto-to-crypto conversion fee of 0.25% or 1.5% for EUR↔Crypto trades. There are no explicit minimum or maximum top-up amounts disclosed, but spending is only possible from pre-loaded USDC, and default limits may apply for new accounts. No deposit fees are charged for loading crypto, and funds become available after standard network confirmation times (typically minutes to hours); all top-ups and conversions are managed through the Keytom mobile app.

Self-Custody Custodial

Keytom uses a custodial model, meaning users' crypto assets are held and managed by the platform rather than by the users themselves. When you load USDC or other supported cryptocurrencies onto your Keytom account, the platform takes custody of those funds, and you no longer control the private keys. All card spending and conversions are handled from the platform-held balances, so your ability to access or move your assets depends entirely on Keytom's ongoing operations. If Keytom or its banking partners ceased operations, users would not have independent access to their crypto or fiat funds, though assets are kept in insured and segregated accounts for added security. This setup offers convenience, integrated banking features, and solid security, but it comes at the cost of self-sovereignty and introduces counterparty risk. Users should weigh the ease of use and global access against the limitations of not holding their own keys.

Supported Currencies and Conversion

Cryptocurrency Support

Keytom officially supports "10+ major cryptocurrencies" including:

• Bitcoin (BTC)
• Ethereum (ETH)
• USD Coin (USDC) - Primary currency for card funding
• Ripple (XRP)
• Litecoin (LTC)
• Solana (SOL)
• DAI (ERC-20)
• Tether (USDT)

Fiat Currency Support

• Euro (EUR) - Primary fiat currency with personal IBAN accounts
• US Dollar (USD) - Card operates in USD via USDC
• Additional fiat currencies planned but not yet fully implemented (including GBP, AED, ARS)

Conversion Process

Keytom provides in-app conversion between supported cryptocurrencies and fiat currencies. For card transactions, the platform automatically converts from USDC to the local currency at the time of purchase. Users must maintain a USDC balance for card spending or enable auto-conversion from other supported cryptocurrencies.

The platform uses "Tier-1 exchange rates" for conversions, though specific sources are not identified. The app displays balances in native currencies (both crypto and fiat) for clarity.

Geographic Availability

Supported Regions

Keytom is available in over 120 countries globally, including:

• Europe: Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, Switzerland
• Asia-Pacific: Australia, China, India, Japan, New Zealand, Singapore
• Americas: Argentina, Brazil, Canada, Chile, Colombia, Mexico
• Middle East & Africa: Nigeria, UAE, and many others

Restricted Regions

Keytom does not serve the following countries and territories:

• Major Exclusions: United States, United Kingdom, Ukraine, Russia, Philippines, Pakistan
• High-Risk Jurisdictions: Afghanistan, Belarus, Cuba, Iran, Iraq, North Korea, Syria, Venezuela
• Tax Havens/Financial Centers: Bahamas, Cayman Islands, Panama, Seychelles, Mauritius
• Other Restricted Areas: 40+ additional countries and territories

Keytom explicitly states that cards are "issued exclusively in Hong Kong and not under the laws of any other jurisdiction," and that users from non-Hong Kong jurisdictions access the service "of their own initiative."

Compliance and Security

Regulatory Framework

Keytom operates under multiple regulatory frameworks:

• Registered as a Money Services Business (MSB) with FINTRAC in Canada (registration number M21788474)
• Holds a Virtual Asset Service Provider (VASP) license in the Czech Republic (registration no. 21234124)
• In process of obtaining a PRAA/PSP registration with the Bank of Canada
• Card issuance governed by Hong Kong regulations

Security Features

Keytom employs strong encryption for data protection and adheres to FATF guidelines for compliance. The platform has not reported any security breaches to date.

Technical Details

Banking Features

Keytom provides comprehensive banking services alongside its card offering:

• Personal named EUR account with IBAN for each user
• SEPA and SEPA Instant transfers for sending/receiving euros
• Business accounts with company IBANs
• Plans to introduce USD accounts with ACH/Fedwire capabilities

The platform supports SEPA transfers (1-2 business days) and SEPA Instant (described as taking "a couple of hours"). Crypto deposits are network-dependent, typically processing in minutes to hours.

Keytom does not currently pay interest on fiat balances but plans to introduce savings and investment products in the future.

Conversion Mechanics

• Crypto-to-Fiat Conversion: Occurs at the time of purchase when using the card
• Settlement Timing: Real-time for card transactions
• Currency Display: App shows balances in native currencies (crypto and fiat)

User Experience

Keytom offers a comprehensive mobile application available for both iOS (Apple App Store) and Android (Google Play) with the following features:

• Integrated dashboard for crypto and fiat balances
• Card management (viewing card number, freezing/unfreezing, PIN management)
• Currency exchange functionality
• Transfer capabilities (SEPA and crypto)
• Real-time transaction updates

The platform provides 24/7 customer support through multiple channels:

• In-app chat
• Email support ([email protected] for technical issues)
• Telegram community
• Social media presence (X/Twitter, Instagram)
• Website Help Center/FAQ

User feedback indicates satisfaction with the convenience of the unified platform, fast onboarding, and responsive customer support. However, some users express concerns about the high fees, particularly for small transactions, with the monthly fee of $10 and transaction fees (1% + 0.88 USDC) making small purchases relatively expensive.

Best Suited For

• Freelancers and contractors who receive payments in cryptocurrency but need to spend in fiat
• Digital nomads and frequent travelers who benefit from borderless financial access
• Expats and immigrants who need to manage funds across different currencies and jurisdictions
• Crypto startups and businesses that operate between traditional finance and cryptocurrency
• Crypto investors who want to easily access and spend their holdings without multiple conversions

Pros and Cons

Pros

• Unified Platform: Seamlessly integrates crypto wallet, banking services, and payment card
• Global Accessibility: Available in 120+ countries with worldwide Visa acceptance
• Quick Onboarding: Operational with personal IBAN and crypto-funded card within an hour
• Strong Security: Insured custody and segregated fiat accounts provide protection
• Business Features: Company IBANs and corporate cards for crypto-friendly businesses

Cons

• High Fees: $10 monthly fee plus transaction fees make it expensive, especially for small purchases
• Limited Card Options: Virtual card only with no physical option currently available
• Geographic Restrictions: Unavailable in major markets including US and UK
• No Rewards Program: Lacks cashback or other incentives common among competitors
• Limited Fiat Currencies: Primarily supports EUR and USD (via USDC)

Conclusion

Keytom offers an innovative financial solution that bridges the gap between cryptocurrency and traditional banking through its unified platform. The service stands out by providing users with a virtual Visa card, personal IBAN accounts, and a multi-currency crypto wallet all managed through a single application. This integration eliminates the need to constantly move funds between separate crypto exchanges and bank accounts, creating a seamless experience for those who operate in both financial worlds.

The platform's strengths include its comprehensive feature set, quick remote onboarding, strong security measures, and availability in over 120 countries. The user experience is streamlined, allowing new users to be operational with a personal IBAN and crypto-funded debit card within an hour.

However, Keytom's fee structure presents a significant limitation. The $10 monthly fee plus transaction fees on every purchase (1% + $0.88) make it relatively expensive, especially for small transactions. Additionally, the service currently offers only virtual cards and Euro accounts, with no physical cards or multi-currency fiat accounts yet available.

Keytom is best suited for individuals who actively engage with both cryptocurrency and traditional finance, such as freelancers paid in crypto who need to cover everyday expenses, digital nomads requiring borderless financial access, or businesses operating in the crypto space that need banking services. For these users, the convenience and integration Keytom provides may well justify its costs. However, occasional users or those primarily operating in traditional finance might find better value elsewhere.

Additional Information

Potential Risks

While Keytom employs strong security measures, users should be aware of certain risks:

• Regulatory Uncertainty: Keytom's approach of issuing cards from Hong Kong while serving global users could face regulatory scrutiny.
• Corporate Structure Concerns: A DIFC strike-off notice appeared in May 2025 for "Keytom Global Holding Limited" (with an August 2025 deadline).
• Banking Partner Dependency: If partner banks change terms or close accounts, users' IBAN services could be disrupted.
• High Fees for Small Transactions: The fixed fee component makes small purchases relatively expensive (e.g., a $5 coffee could incur a $0.93 fee, ~18% overhead).
• Custodial Risk: As a custodial platform, users don't control their private keys, representing a form of counterparty risk despite insurance.

Upcoming Features

Keytom has announced several features planned for future implementation:

• Cashback services planned for late 2024/early 2025
• Collateralized crypto loans in development
• Staking rewards to be introduced
• USD accounts with ACH/Fedwire capabilities
• Physical cards potentially in the roadmap (not confirmed)
• Multiple employee cards for business accounts