RedotPay Card

RedotPay Visa Prepaid Crypto Card Review: Fees, Rewards & Availability

Basic Information

RedotPay is a Hong Kong-based crypto payment platform that offers a crypto-funded Visa card, allowing users to spend cryptocurrency as easily as fiat currency at millions of merchants worldwide. Operating through a licensed and regulated entity in Hong Kong, RedotPay provides both Virtual and Physical Visa cards that convert your crypto to fiat at the point of transaction.

The platform has achieved significant scale, serving 6 million+ global users across 100+ countries with approximately $10 billion in annualized payment volume. Following a $40 million Series A funding round in March 2025 and an additional $47 million strategic round later that year, RedotPay reached unicorn status with a valuation exceeding $1 billion.

Rewards and Benefits

Unlike some competitor crypto cards, RedotPay does not offer a traditional cashback program. Instead, it focuses on utility and accessibility:

• Cashback Details: No direct cashback rewards on purchases (card rewards are separate from yield/credit products offered elsewhere on the platform)
• Staking Requirements: None - all users get the same benefits without staking
• Unique Features:
  • Referral program with commissions for inviting new users
  • KOL/Affiliate program for influencers with higher commission rates
  • Occasional promotional bonuses ($5 credit for new users, seasonal offers)
  • External wallet connection (deposit-free payment) now live for MetaMask and WalletConnect users
  • Binance Pay integration for free instant deposits
  • Multi-Currency Wallet supporting asset swaps between supported cryptocurrencies
  • Credit Account option (pledge crypto assets, receive credit limit, spend via card)
• Fee Structure: No monthly or annual fees

Fees and Limits

RedotPay fees are structured around a transparent model with no recurring charges, though users should be aware of transaction-based costs and one-time issuance fees.

Issuance Fees

Transaction Fees

Deposit & Withdrawal Fees

Spending Limits

Card Tiers and Options

RedotPay offers two primary card options with different features and pricing:

Note: Both cards share the same conversion rates, spending limits, and account features. The main differences are the form factor and ATM access.

Top-Up Methods

RedotPay does not require users to pre-load or top up a separate card balance; instead, funds are spent via real-time crypto-to-fiat conversion at the point of purchase. Users deposit one of four supported cryptocurrencies (BTC, ETH, USDT, USDC) into their custodial RedotPay account from an external wallet or via Binance Pay. When a transaction occurs, the chosen crypto is automatically converted to USD or HKD, with a 1% crypto conversion fee applied and funds being instantly available for spending—there is no waiting period or minimum/maximum top-up amount. All funds are held in custody by RedotPay upon deposit, meaning users must transfer crypto from self-custody to the provider before making purchases. Top-up and spending are managed through the mobile app or web platform; users can set payment priority among their crypto balances for seamless spending.

Self-Custody Custodial

RedotPay holds and manages users' cryptocurrency assets through custodial services, with users required to complete full KYC verification. Users do not control private keys directly; instead, funds are held by the platform with customer asset segregation and insurance coverage. Crypto is converted to fiat in real-time at point of purchase, and there is no pre-loading of fiat balance. Custody remains with RedotPay throughout, transferring funds only at transaction time. Limitations include inability to access seed phrases, potential restrictions in case of company insolvency, and reliance on RedotPay's compliance framework.

Supported Currencies and Conversion

Supported Cryptocurrencies

RedotPay supports cryptocurrencies through two distinct layers:

Funding Account (Direct Deposits)

Official deposit rules confirm the following core funding assets:

Multi-Currency Wallet & Credit Account

The Multi-Currency Wallet supports a broader set of assets including SOL, S, TRX, TON, XRP, BNB, alongside USDC/USDT. These assets can be:

• Swapped between each other within the app
• Used as collateral for the Credit Account, which provides a credit limit spendable via the card

Practically, users can fund and spend via a wider set of assets, but the core, consistently documented deposit assets are BTC, ETH, USDT, and USDC.

Supported Fiat Currencies

• Primary settlement currencies: US Dollars (USD) and Hong Kong Dollars (HKD)
• Transaction currencies: Can transact in any local currency where Visa is accepted (with 1.2% FX fee)

Conversion Mechanics

RedotPay employs a real-time conversion model rather than a pre-loaded balance system:

• Conversion Method: Real-time conversion at point of purchase
• Settlement Time: Instant - the merchant receives fiat currency while user's crypto is debited
• Payment Priority: Users can set which crypto asset to use first when spending
• Minimum Transaction: $0.50 USD (explicitly stated by issuer)
• Currency Display: App shows balances in USD equivalent by default
• Market Rate: Uses competitive market rates plus the 1% conversion fee
• Funding Options: Both direct crypto deposits and credit-based spending (where users pledge assets for a credit limit)

Geographic Availability

RedotPay is available in over 100 countries worldwide, providing crypto payment access to regions often underserved by traditional financial services and competing crypto card providers. However, several countries previously supported are now formally unsupported for registration, and in some cases, physical card shipping is restricted even where account opening is permitted.

Available Countries

Europe

Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Slovenia

Americas

Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Honduras

Asia

Armenia, Azerbaijan, Bahrain, Bhutan, Brunei, Cambodia, Georgia, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, East Timor

Oceania

Australia, Fiji, Kiribati

Africa

Angola, Benin, Botswana, Cabo Verde, Chad, Comoros, Equatorial Guinea, Eswatini, Gabon, Gambia, Ghana, Guinea, Ivory Coast, Kenya

MENA

Egypt (account opening permitted, physical card shipping restricted)

Note: Some countries can open accounts but cannot receive physical card shipments. Refer to the official Unsupported Countries/Regions article for the most current restrictions.

Restricted Countries/Regions

RedotPay is not available to residents of: Afghanistan, Albania, Algeria, Bangladesh, Belarus, Bosnia and Herzegovina, Burma (Myanmar), Burkina Faso, Burundi, Cameroon, Canada, Central African Republic, China, Congo, Croatia, Cuba, Democratic Republic of the Congo, Eritrea, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Jamaica, Kosovo, Lebanon, Liberia, Libya, Macedonia, Mali, Montenegro, Morocco, Mozambique, Nicaragua, North Korea, Pakistan, Palau, Russia, Rwanda, Senegal, Serbia, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tanzania, Tunisia, Turkey, Uganda, Ukraine, United States, Venezuela, Yemen, Zimbabwe.

Important Notes:

• RedotPay states that promotion or distribution outside Hong Kong is not actively pursued by the company; users outside Hong Kong use the service on their own initiative (legal disclaimer).
• The list of unsupported countries is subject to change. For the most current information, consult the official Unsupported Countries/Regions article.

Compliance and Security

Compliance Framework

• KYC Requirements: Full identity verification required (government ID + selfie/biometric verification)
• KYC Provider: Sumsub (leading compliance verification service)
• Regulatory Framework:
  • Operated by a licensed trust company in Hong Kong
  • Card program facilitated by StraitsX in Singapore
  • Uses London Stock Exchange Group (LSEG) World-Check for compliance screening

Security Features

• Asset Protection:

  • Institutional-grade custody infrastructure with partners including Fireblocks, LSEG, Sumsub, Circle, and Solana
  • Funds segregation (customer funds kept separate from company funds)
  • Real-time blockchain monitoring via Chainalysis and Elliptic
  • Custodial service (RedotPay holds user crypto assets)

• Card Security Controls:

  • Freeze/unfreeze card instantly
  • User-customizable spending limits
  • Toggle specific transaction types (online, offline, ATM)
  • Currency restrictions (option to disable transactions in specific currencies)

• Account Security:

  • Two-factor authentication and biometric login support
  • TLS/HTTPS encryption for data protection

Regulatory Structure and Licensing

RedotPay operates under a multi-jurisdictional regulatory framework:

Hong Kong Operations

• Licensed trust company in Hong Kong (primary regulatory jurisdiction)
• Complies with Hong Kong financial services regulations

Singapore Card Programme

• Partnership with StraitsX (regulated by the Monetary Authority of Singapore)
• StraitsX serves as the Visa BIN sponsor for the card programme
• Positions the card as a crypto credit card in Singapore market
• Leverages StraitsX's regulatory compliance infrastructure

Card Network

• Visa network partnership enabling global merchant acceptance
• Adheres to Visa's compliance and security standards

Institution Type: Fintech platform with trust company license (not a traditional bank or EMI)

Key Partnerships: Circle (USDC issuer), StraitsX (BIN sponsor), Visa (card network), Fireblocks (custody), LSEG (compliance screening)

Technical Details

Mobile App Features

• Available for iOS and Android with high ratings (~4.7★)
• Multiple language support (English, Chinese, Arabic, French, Japanese, Turkish, Spanish, etc.)
• Real-time transaction notifications
• Card management (freeze/unfreeze, security settings)
• Payment priority settings (choose which crypto to spend first)
• Ability to manage multiple cards (both virtual and physical)
• Multi-Currency Wallet with in-app crypto swaps
• Credit Account management (pledge assets, view credit limits)
• Basic web app available at m.redotpay.com
• Now supports Samsung Pay integration
• Telegram Mini-App: Apply for cards, top up (currently USDT on TON), send funds, and invite friends directly within Telegram
  • Note: Assets and cards in the Telegram Mini-App are independent from the main mobile app
  • Deposits/withdrawals in Mini-App limited to USDT on TON network

Support Channels

• In-app live chat (typically responds within 1-2 minutes)
• Email support ([email protected])
• Help Center with FAQs and guides
• Dormancy fee policy now published in Help Center: $5 USD/month after 12 months of inactivity
• Community channels (Telegram, Discord)
• Response times reported between 12-40 minutes for email support

Merchant Category Restrictions

• May be restricted for gambling, lottery, some financial services
• Some users report issues funding forex trading accounts
• Purchasing cryptocurrency with the card may be declined
• External wallet connection (deposit-free payment) now live for MetaMask and WalletConnect users

User Experience

Positive Feedback

• High transaction limits widely praised
• Broad global acceptance where other crypto cards aren't available
• Apple Pay/Google Pay/Samsung Pay integration works seamlessly
• Clean, intuitive interface
• Financial inclusion benefits for underserved regions
• Multi-Currency Wallet and Credit Account features add flexibility

Common Complaints

• Some online services reject the card (Netflix, Spotify, Microsoft, Google Play, Meta)
• No cashback rewards unlike some competitors
• Limited core cryptocurrency options for direct deposits (BTC, ETH, USDT, USDC)
• Customer support quality can be inconsistent
• Some users report card being declined for buying cryptocurrency on exchanges

Users set up a 4-digit PIN through the app for ATM and chip transactions with the physical card. The platform provides detailed transaction histories, with the ability to download statements for record-keeping. RedotPay appears to have account dormancy policies, though the specifics aren't clearly documented. The service supports multi-device access with appropriate security measures to prevent unauthorized account use.

Best Suited For

RedotPay is best suited for:

• Global Crypto Users who need access in regions with limited banking options or where other crypto cards aren't available (100+ countries)
• Digital Nomads who receive income in cryptocurrency and need a way to spend it while traveling
• High-Volume Spenders who need to make large purchases from crypto funds without hitting transaction limits
• Stablecoin Holders who live in inflationary economies and need a reliable fiat spending method
• Underbanked Populations who have limited access to traditional banking services but can access cryptocurrency
• No-Rewards-Needed Users who prioritize utility, high limits, and global availability over cashback programs
• TON Ecosystem Users who want to spend USDT on TON via the Telegram Mini-App

Pros and Cons

Pros

• Exceptional spending limits far exceeding most competitors
• No monthly or annual fees
• Available in 100+ countries where other crypto cards aren't offered
• Mobile wallet integration (Apple Pay/Google Pay/Samsung Pay)
• Real-time conversion with competitive rates
• Strong security features and institutional-grade custody infrastructure
• Multi-Currency Wallet with asset swap capabilities
• Credit Account option for credit-based spending
• TON blockchain integration and Telegram Mini-App

Cons

• No cashback rewards program unlike many competitors
• Physical card issuance fee ($100)
• Limited core cryptocurrency selection for direct deposits (BTC, ETH, USDT, USDC)
• 1% conversion fee on all transactions
• Some service rejections with popular online platforms
• Several previously supported countries now restricted

Conclusion

RedotPay stands out as a practical, globally accessible crypto spending solution rather than a rewards-focused card. Its strongest differentiators are its exceptionally high spending limits ($100k per transaction, $1M daily), broad international availability (100+ countries), and zero monthly fees - all without requiring any token staking.

The platform has achieved significant scale with 6 million+ users and $10 billion in annualized payment volume, backed by unicorn-level funding and partnerships with established players like Visa, StraitsX, Circle, and Fireblocks.

The most significant drawbacks are the lack of cashback rewards and the fact that some popular digital services (Netflix, app stores) may decline the card. The platform supports BTC, ETH, USDT, and USDC as core deposit assets, with additional cryptocurrencies available through the Multi-Currency Wallet and Credit Account features.

While the 1% transaction fee and card issuance cost ($100 for physical) might seem substantial, the absence of monthly fees and exceptional spending limits provide significant value for many users, especially those who would otherwise struggle to utilize their crypto holdings for everyday expenses.

Information gaps to investigate further: The exact spread used when converting crypto to fiat is not explicitly documented, potentially adding a hidden cost beyond the stated 1% fee. Additionally, details about crypto withdrawal fees from the platform are not clearly specified.

Additional Information

Company Background

RedotPay operates as a licensed entity in Hong Kong's fintech sector. The company has achieved remarkable growth and funding milestones:

Funding Rounds

• March 2025: Secured $40 million Series A funding led by Lightspeed, with participation from HSG, Galaxy Ventures, DST Global Partners, Accel, Vertex, and others
• September 2025: Closed an additional $47 million strategic round with Coinbase Ventures and existing investors, achieving unicorn status with a valuation exceeding $1 billion

Scale & Metrics

• 6 million+ global users
• 100+ countries served
• ~$10 billion annualized payment volume

Strategic Partnerships

• Circle: Joined the Circle Payment Network, enabling USDC-based multi-market payouts (e.g., Brazil corridor)
• StraitsX: Regulated by the Monetary Authority of Singapore, serves as Visa BIN sponsor
• Visa: Card network partnership for global merchant acceptance
• TON Blockchain: Integration for USDT/USDC deposits on TON network
• Fireblocks, LSEG, Sumsub: Institutional-grade custody and compliance infrastructure

Account Functionality

RedotPay provides a comprehensive account management system through its mobile and web applications, allowing users to monitor balances, track transactions, and control card settings in real-time.

Funding Models

The platform now supports both traditional prepaid/debit funding and credit-based spending:

• Funding-Based Spending: Users deposit crypto and spend directly against that balance (traditional prepaid model)
• Credit-Based Spending: Users pledge crypto assets as collateral, receive a credit limit, and spend via the card (available in select markets, particularly Singapore)

This dual approach provides flexibility for different user needs and regulatory environments.

Community Ecosystem

RedotPay maintains active communities on Telegram, Discord, and other social media platforms where users share experiences and tips. The company has introduced a "Redot Angels" program that likely provides special perks to community contributors. Their official X (Twitter) account regularly posts updates about new features and partnerships.

Telegram Integration

The Telegram Mini-App represents a significant expansion of RedotPay's community ecosystem, allowing users to:

• Apply for RedotPay crypto cards directly within Telegram
• Top up cards with USDT on TON network
• Send funds to other users
• Invite friends and participate in referral programs
• Participate in airdrop/gamification flows for user acquisition

Important: Assets and cards in the Telegram Mini-App operate independently from the main mobile app, with deposits/withdrawals currently limited to USDT on TON.

Practical Use Cases

Users in regions with limited banking infrastructure have found creative ways to leverage RedotPay. For example, users in various markets report using RedotPay to pay for online services like Italki and e-commerce platforms that local payment methods cannot access. Some users combine RedotPay with other fintech tools (Paysera + Wise + RedotPay) to create comprehensive financial ecosystems.

TON Ecosystem Use Cases

The TON blockchain integration opens new use cases:

• Spending USDT earned in Telegram-based games and apps
• Converting TON ecosystem earnings to real-world purchases
• Accessing crypto payment infrastructure directly within Telegram

Technical Infrastructure

RedotPay's technical infrastructure leverages partnerships with established blockchain analytics providers (Chainalysis and Elliptic) for transaction monitoring and compliance screening, ensuring regulatory adherence while maintaining operational efficiency.

Blockchain Integrations

• TON (Telegram Open Network): Supports USDT/USDC deposits on TON, with dedicated Telegram Mini-App integration
• Multiple Networks: USDT supported on Ethereum, BSC, Tron, Solana, Polygon, Arbitrum, and TON
• Lightning Network: Bitcoin deposits supported via Lightning for faster, lower-fee transactions

Custody & Security Partners

• Fireblocks: Institutional-grade custody infrastructure
• LSEG World-Check: Compliance screening and sanctions monitoring
• Chainalysis & Elliptic: Real-time blockchain transaction monitoring
• Sumsub: KYC/identity verification services

Competitive Context

In the competitive landscape of crypto cards, RedotPay differentiates itself through geographic reach and transaction limits rather than rewards programs, positioning itself as a utility-first solution for global crypto users. The company's unicorn valuation and institutional partnerships demonstrate strong market validation of this approach.

Upcoming Features

RedotPay is actively developing new capabilities to enhance its platform:

• External Wallet Connection (DApp): Now live for MetaMask and WalletConnect users, allowing spending directly from external wallets without pre-depositing to RedotPay. Users maintain self-custody until the moment of transaction.

• Fiat Remittance Integration: Plans to enable crypto-to-fiat international transfers, potentially allowing users to send money to bank accounts in various countries using their crypto balance.

• Enhanced Referral System: Expansion of the tiered referral program with additional incentives and potentially new reward structures.

• Additional Blockchain Integrations: Continued expansion of supported networks to improve transaction options and reduce fees.

Card Usage Workarounds

Users have developed several strategies to maximize the utility of RedotPay cards:

Service Rejection Workarounds

• PayPal Intermediary Method: For services like Netflix that reject the card directly, users report success by adding the RedotPay card to PayPal and using PayPal as the payment method.
• Google Account Region Changes: Some users found changing their Google account region helped with Google Play Store acceptance.
• App Store Gift Cards: For app stores that reject the card, purchasing gift cards from retailers that do accept RedotPay.