Utorg Card

Utorg Card Visa/Mastercard Debit Review: Fees, Rewards & Availability

Basic Information

The Utorg Card is a non-custodial virtual debit card that allows European users to spend cryptocurrency while maintaining full control of their private keys. Funded by pre-loading EUR from a non-custodial Utorg wallet, the card behaves like a prepaid debit card but is officially classified as a debit payment card account.

Rewards and Benefits

Utorg Card currently offers a simplified approach focused on utility rather than rewards:

• Cashback Program: None currently available (support has indicated cashback may be launched in the future)
• Staking Requirements: None - no staking or token holding requirements
• Referral Program: No documented referral incentive program
• Special Promotions: Zero-fee EUR transactions and 0% FX fee on non-EUR purchases (promotional period)

Unique Benefits

• Non-custodial Model: Users maintain control of their private keys, unlike most crypto cards
• High Spending Capacity: €50,000 spending limit exceeds many competing cards
• 24/7 Customer Support: Via in-app chat and email with fast response times (often under 10 minutes)
• Solana USDC Integration: First non-custodial crypto wallet to enable USDC spending on Solana at any Visa/Mastercard terminal via the Hyper App enhancement

Fees and Limits

Utorg Card fees are structured around a promotional zero-fee model for card transactions, with costs primarily coming from the crypto-to-EUR conversion spread. The card currently offers 0% fees on both EUR and non-EUR purchases, though the Terms & Conditions reserve the right to reintroduce a 1% foreign exchange surcharge when the promotion ends.

Total Cost Breakdown (Current Promotional Period):

• Crypto-to-EUR spending: ~0.5% spread + blockchain gas fees
• EUR purchases: 0% additional fee
• Non-EUR purchases: 0% additional fee (1% may apply if promotion ends)

Conversion Process

• Users must manually convert crypto to EUR before spending
• Conversion occurs when the user tops up the card, not at point of sale
• All purchases are made in EUR, with promotional 0% fee on non-EUR currency transactions
• The typical spread on crypto-to-EUR conversions is approximately 0.5% plus blockchain network fees

Card Tiers and Options

Utorg currently offers only one card tier with a standardized feature set. Users can be issued multiple Utorg payment cards, all linked to the same Utorg non-custodial wallet, after the first card is topped up with at least €500. Future tier options have been mentioned but not officially confirmed.

Top-Up Methods

Users must manually pre-load the card by converting one of over 200 supported cryptocurrencies to EUR within the Utorg app before spending. The process involves transferring crypto from the user's non-custodial wallet (where they retain their private keys) to the platform, where it is converted to EUR with an approximate 0.5% spread plus network gas fees—this step requires a custody transfer of the converted amount to the provider's card balance. Top-ups can be performed via the mobile app, including direct funding and Binance Pay integration. Funds are only available for spending after conversion and successful top-up, with a €50,000 monthly spending cap and configurable daily/per-transaction limits. Manual conversion is required each time before using the card; real-time, on-demand crypto spending at point-of-sale is not supported. Additional 1% fee applies for non-EUR card transactions due to currency conversion at the time of purchase.

Self-Custody Hybrid Custody

This card uses a non-custodial setup where users retain sole control of their private keys, and their crypto assets remain within their personal wallets until they decide to convert them for card use. Before spending, users must manually convert their chosen cryptocurrencies to EUR, which is then loaded onto the virtual card and used for purchases. While this means users have full custody of their assets until the conversion step, once funds are loaded as EUR, they are held by the card provider for spending. Importantly, if the provider ceased operations before conversion, users' crypto wallets would remain unaffected, but any unspent EUR balance on the card would depend on the provider's solvency. This approach balances strong self-custody up to the funding step, giving users robust control, but involves handing over temporary custody of converted EUR for actual card spending.

Supported Currencies and Conversion

Cryptocurrency Support

Utorg supports over 200 cryptocurrencies across 12 blockchain networks, including:

• Bitcoin (BTC)
• Ethereum (ETH)
• Litecoin (LTC)
• TRON (TRX)
• Dogecoin (DOGE)
• Solana (SOL) - including USDC on Solana via Hyper App
• Avalanche (AVAX)
• Polygon (MATIC)
• Fantom (FTM)
• USD Coin (USDC on Avalanche and zkSync)
• Tether (USDT on TRC-20)
• Trust Wallet Token (TWT on BNB chains)
• ApeCoin (APE on ERC-20)
• WXT (Avalanche)
• USDV and Velas (VLX on Velas EVM)

Fiat Currency Support

While EUR is the primary currency for the card balance, purchases can be made in numerous currencies including:

• Euro (EUR) - primary settlement currency
• US Dollar (USD)
• British Pound (GBP)
• Australian Dollar (AUD)
• Canadian Dollar (CAD)
• Polish Złoty (PLN)
• Norwegian Krone (NOK)
• Swedish Krona (SEK)
• Danish Krone (DKK)
• Czech Koruna (CZK)
• Kazakhstan Tenge (KZT)
• New Zealand Dollar (NZD)
• Ukrainian Hryvnia (UAH)
• South African Rand (ZAR)
• Brazilian Real (BRL)
• Turkish Lira (TRY)
• Malaysian Ringgit (MYR)
• Indian Rupee (INR)
• Mexican Peso (MXN)

Non-EUR purchases currently incur 0% currency conversion fee during the promotional period (standard T&Cs permit up to 1% commission).

Geographic Availability

Utorg Card is exclusively available to residents of the European Economic Area (EEA) plus Ukraine. The service is designed specifically for European users who need a compliant way to utilize cryptocurrency for everyday purchases.

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine

Excluded Regions

The card is explicitly not available in several major markets and regions:

• United States
• United Kingdom
• Japan
• Russia
• China
• Singapore
• Nigeria
• Afghanistan
• Any country subject to UN/EU/OFAC sanctions (approximately 50 countries in total as listed in Utorg's Terms of Use)

Compliance and Security

Regulatory Compliance

• Licensed Entity: Utorg operates under Lithuanian law as a virtual currency exchange and wallet provider
• Card Issuer: Cards are issued through Quicko Sp. z o.o., a Polish card service provider
• KYC Requirements: Government ID and proof of address required before card issuance
• AML Framework: Adheres to EU AML/CTF directives and regulations
• Terms Last Updated: July 1, 2025

Security Features

• PCI DSS Level 2 certification for payment data protection
• 3-D Secure v2 (Visa Secure & MasterCard SecureCode) on all online transactions
• Local encryption of private keys on user's device, not on Utorg's servers
• Non-custodial model means crypto assets remain under user control until conversion

Technical Details

Wallet Architecture

• Non-custodial model: Users retain control of private keys
• Private Key Storage: Encrypted and stored locally on the user's device (confirmed in Google Play listing)
• Conversion Process: Manual conversion required from crypto to EUR before spending
• Settlement Method: Pre-conversion model (not real-time conversion at point-of-sale)
• Solana Integration: Hyper App enhancement enables USDC spending on Solana at any Visa/Mastercard terminal, making Utorg the first non-custodial crypto wallet to offer this capability

Integration Features

• Mobile Wallets: Full integration with Apple Pay and Google Pay
• Payment Networks: Standard Visa/Mastercard processing infrastructure
• Top-up Methods: Direct crypto funding from Utorg non-custodial wallet
• Multi-Card Architecture: Multiple virtual cards can be linked to a single Utorg wallet after initial €500 top-up
• API Documentation: Not publicly available

User Experience

• Mobile Application: Available on both iOS and Android
• App Functionality: Crypto buying/selling, wallet management, card control, and transaction history
• Language Support: Multiple European languages (specific languages not detailed)
• Customer Service: 24/7 support via in-app chat and email with fast response times (often under 10 minutes, rated 9.3/10 by independent reviewers)
• User Ratings: TrustScore of 4.5/5 on Trustpilot based on several hundred reviews
• Common Feedback:
  • Positive: Easy setup, seamless payments, excellent customer service with quick response times
  • Negative: Lack of physical card, no cashback, required manual pre-conversion of funds

Best Suited For

Utorg Card is best suited for crypto privacy enthusiasts who prioritize maintaining control of their private keys while spending cryptocurrency. The card particularly appeals to:

• Crypto Privacy Enthusiasts who prioritize maintaining control of their private keys while spending crypto
• EEA Residents who need a compliant way to utilize cryptocurrency for everyday purchases
• High-Volume Spenders who benefit from the generous €50,000 spending limit
• Mobile Payment Users who primarily use Apple Pay or Google Pay for contactless transactions
• Euro-Zone Shoppers who can maximize the promotional 0% fee structure
• Solana USDC Holders who want to spend USDC directly at Visa/Mastercard terminals via the Hyper App

Pros and Cons

Pros

• Non-custodial approach gives users full control over their crypto assets with locally encrypted private keys
• Zero card issuance and maintenance fees reduce overall costs
• High €50,000 spending limit accommodates large purchases
• Currently 0% fees on both EUR and non-EUR transactions (promotional period)
• Seamless integration with Apple Pay and Google Pay for convenient spending
• Excellent customer service with fast response times (often under 10 minutes)
• First non-custodial wallet to enable Solana USDC spending at traditional payment terminals
• Multi-card support for users needing multiple virtual cards

Cons

• Virtual card only - no physical card option or ATM access
• Limited to EEA residents plus Ukraine, excluding many global markets
• No cashback or rewards program currently available
• 1% FX fee may return when promotional period ends (per T&Cs)
• Requires manual pre-conversion of crypto to EUR before spending
• €500 minimum initial top-up required to enable multi-card functionality

Conclusion

Utorg Card offers a distinctive approach in the crypto card market with its non-custodial model that allows users to maintain control of their private keys while gaining spending capability. For EEA residents who prioritize self-custody and privacy, the card provides a compelling option with generous spending limits and currently zero transaction fees during the promotional period.

However, the card has clear limitations compared to competitors, particularly the lack of a physical card option, ATM access, and rewards program. The requirement to manually convert crypto to EUR before spending also creates additional friction compared to cards offering real-time conversion at point of sale. Users should also be aware that the current 0% FX fee is promotional and may revert to 1% per the Terms & Conditions.

Utorg's value proposition is strongest for crypto users who prioritize maintaining control of their assets over convenience features like cashback or physical cards. The high spending limits make it particularly suitable for high-volume transactions, while the current absence of transaction fees (during the promotional period) helps offset the conversion costs. The innovative Solana USDC integration via Hyper App adds unique utility for Solana ecosystem users.

As the service matures, the potential addition of a cashback program (mentioned as a future possibility) could significantly strengthen Utorg's competitive position. For now, it represents a solid option for privacy-focused European crypto users who primarily need virtual card spending capabilities and value non-custodial architecture.

Additional Information

Regulatory Standing

Utrg UAB is officially licensed under Lithuanian law to operate as a virtual currency exchange and wallet provider. The company holds PCI DSS Level 2 certification for card processing, indicating compliance with industry-standard controls to protect payment data. Being regulated in the EU, Utorg adheres to strict AML/KYC directives, requiring identity verification before card issuance. The Terms of Use were last updated on July 1, 2025, confirming that the card service and its fee structure were reviewed and reaffirmed on that date.

Compliance Concerns: On October 9, 2025, FinTelegram published a compliance investigation titled "utPay – Enabling Offshore Casino Money Laundering Through Deceptive 'Crypto Purchase' Schemes," alleging that Utrg UAB d/b/a utPay (utpay.io) facilitates offshore casino payments by disguising gambling deposits as crypto purchases. While this doesn't change Utorg's formal licensing status as a Lithuanian-registered virtual currency exchange and wallet operator, it raises reputational and compliance concerns that potential users should be aware of. These allegations do not directly implicate the card service but warrant monitoring of ongoing regulatory developments that could affect the service's standing.

Technical Implementation

The Utorg system implements a two-step conversion process:

1. Initial Conversion: Users convert cryptocurrency to EUR with an approximate 0.5% spread plus network gas fees
2. Secondary Conversion (for non-EUR purchases): Currently 0% fee during promotional period (standard T&Cs permit up to 1% fee to cover conversion from EUR to the merchant's local currency)

This implementation differs from some competitors who convert directly from crypto to the merchant's currency at point-of-sale. The non-custodial architecture means all private keys are encrypted and stored locally on the user's device (as confirmed in the Google Play app listing), providing greater security and control but requiring more active management compared to fully custodial solutions.

The Hyper App enhancement enables a unique technical capability: USDC spending on Solana at any Visa/Mastercard terminal, making Utorg the first non-custodial crypto wallet to offer this specific functionality. This integration demonstrates the platform's technical sophistication in bridging blockchain networks with traditional payment infrastructure.